Privacy Policy
At Lotus International, we are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), which applies across European countries, including Ireland. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website or engage with our services, including study abroad guidance, job placement, visa assistance, and post-arrival support in Ireland. By using our services, you consent to the practices described in this policy, where applicable, and we ensure compliance with GDPR requirements.
1. Data Controller
Lotus International, based at 21 Castle Village Crescent Celbridge W23EW42 Co Kildare Ireland , is the data controller responsible for your personal data. For services provided in Ireland and other European countries, we comply with GDPR requirements and have appointed a representative in the EU for data protection matters:
Email: info@lotusstaffinginternational.com
Address: 21 Castle Village Crescent Celbridge W23EW42 Co Kildare Ireland.
2. Information We Collect
2.1 Personal Data
We collect personal data necessary to provide our services, including:
- Full name, date of birth, nationality, and contact details (email, phone number, address).
- Academic records, professional qualifications, and employment history.
- Passport details, visa application information, and other identification documents.
- Other information you voluntarily provide, such as career goals, preferences, or feedback.
2.2 Non-Personal Data
We collect non-identifiable data to improve our services, such as:
- Website usage data (e.g., pages visited, time spent, IP address).
- Browser type, device information, and cookies for enhancing user experience.
2.3 Legal Basis for Processing (GDPR Article 6)
- Consent: Where you explicitly agree to data processing (e.g., for promotional communications).
- Contract: To fulfill our contractual obligations, such as processing university applications, job placements, or visa assistance.
- Legitimate Interests: For improving our services, website functionality, or fraud prevention, provided your rights are not overridden.
- Legal Obligation: To comply with immigration, tax, or other legal requirements in European countries.
3. How We Use Your Information
3.1 Service Delivery
We process your personal data to:
- Facilitate university applications, job placements, and visa processes in Ireland.
- Provide personalized guidance for course selection, career counseling, and relocation support.
- Communicate service-related updates, such as application status or visa requirements.
3.2 Analytics and Improvements
Non-personal data is used to analyze website performance, enhance user experience, and improve our services, based on our legitimate interests.
3.3 Legal Compliance
We process data to comply with legal obligations, such as immigration regulations in Ireland or other European countries.
4. Sharing Your Information
4.1 Third Parties
We may share your personal data with:
- Universities, employers, or immigration authorities in Ireland or other European countries to facilitate applications or placements, based on contractual necessity or your consent.
- Service providers (e.g., IT services, cloud storage) who assist in delivering our services, bound by data processing agreements compliant with GDPR (Article 28).
- Legal authorities in European countries, if required by law or to protect our rights.
4.2 International Data Transfers (GDPR Articles 44-49)
As we operate from India, your data may be transferred outside the European Economic Area (EEA). We ensure such transfers comply with GDPR through:
- Standard Contractual Clauses (SCCs) approved by the European Commission.
- Ensuring adequate data protection measures are in place, as required by GDPR.
Data shared with third parties (e.g., universities or employers in Ireland) is limited to what is necessary for service delivery.
5. Data Security
5.1 Safeguards
We implement appropriate technical and organizational measures, such as encryption, access controls, and regular security assessments, to protect your personal data from unauthorized access, loss, or misuse, as required by GDPR (Article 32).
5.2 Client Responsibility
You are responsible for maintaining the confidentiality of any account credentials or sensitive information you provide.
6. Cookies and Tracking
6.1 Cookies
Our website uses cookies to enhance user experience, track usage, and deliver personalized content. We obtain your explicit consent for non-essential cookies (e.g., analytics, marketing) as required by GDPR and the ePrivacy Directive.
6.2 Third-Party Analytics
We may use third-party tools (e.g., Google Analytics) to collect non-personal data, ensuring compliance with GDPR through anonymization or data processing agreements.
6.3 Managing Cookies
You can manage cookie preferences through our website’s cookie consent tool or your browser settings.
7. Your Rights Under GDPR
Under GDPR (Articles 15-22), you have the following rights regarding your personal data:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (“right to be forgotten”), subject to legal obligations.
- Right to Restrict Processing: Limit how we process your data in certain circumstances.
- Right to Data Portability: Receive your data in a structured, commonly used format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Withdraw consent at any time, where processing is based on consent.
- Right to Lodge a Complaint: Contact a supervisory authority, such as the Irish Data Protection Commission or another EU data protection authority.
To exercise these rights, contact our Data Protection Officer (details below). We will respond within one month, extendable by two months for complex requests, as per GDPR (Article 12).
8. Retention of Information
8.1 Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy (e.g., service delivery), comply with legal obligations (e.g., immigration or tax records), or resolve disputes, in accordance with GDPR (Article 5(1)(e)).
8.2 Data Minimization
We collect and retain only the data necessary for the intended purpose, as per GDPR principles.
9. Third-Party Links
9.1 External Websites
Our website may contain links to third-party websites (e.g., universities, immigration authorities). We are not responsible for their privacy practices or content. Please review their privacy policies.
10. Children’s Privacy
10.1 Age Restriction
Our services are not directed to individuals under 16. If we learn that we have collected personal data from a child under 16 without verifiable parental consent, we will delete it promptly, as required by GDPR (Article 8).
11. Changes to This Privacy Policy
11.1 Updates
We may update this Privacy Policy to reflect changes in our practices or GDPR requirements. Updates will be posted on our website, and significant changes will be notified to you via email or prominent notice, as required by GDPR (Article 13).
Your privacy is important to us. We are committed to protecting your personal data in compliance with GDPR.
Thank you for trusting Lotus International with your personal information.
lotus international
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Corporate Office:-
21 Castle Village Crescent, Celbridge, W23 EW42, Co. Kildare, Ireland
India Office:-
219B, C Sector, Indrapuri, Bhopal, Madhya Pradesh, India – 462022
